Your anti-virus/firewall programs could be stopping Microsoft Store / the game from functioning correctly.Ī quick and simple test to help rule out your Anti-virus & Firewall software as a possible cause is to temporarily disable them to check whether that resolves your issue.įurther to this, you should ensure that both Microsoft Store (including your Total War game) has been added to the exclusion list of your Anti-virus & Firewall programs to help minimize the potential for any issues. Please note this will permanently delete the apps data on your device including your sign in details. Go to settings > Apps > Click Store > Advanced Options > Reset Follow these steps to clear your webcache: To reinstall your copy of Total War on the Microsoft Store please first uninstall the game (Right Click game in Windows Start Menu > Uninstall or through Apps > Game > Uninstall) Then re-install via the Microsoft Store.Ĭlearing the webcache often resolves display issues that may prevent you from using the launcher. To do this, select App Settings (Click User icon in top Right and drop down to App Settings) – Toggle App Updates to automatic If the Microsoft Store Launcher is affected by an outage or system-wide issue, your issue may be fixed when the outage is resolved.Ĭheck to see if there is an update for the Launcher. Check the power setting of your graphics cardĬheck the Microsoft Store Server Status page to make sure all systems are operational.Add Microsoft Store / game to your Antivirus & Firewall Exceptions.Check the Microsoft Store server status.

If your Total War game (on Microsoft Store) is not launching and / or crashing, please try the troubleshooting steps as referenced below. MY TOTAL WAR GAME (ON Microsoft Store) DOES NOT LAUNCH AND / OR CRASHES

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